American Home Shield: Have two contracts.Sent technician to wrong add...
A American Home Shield customer review by GetHuman user ~brutalized consumer from November 26th, 2017
Background on ~brutalized consumer's case
GetHuman: ~brutalized consumer - can you tell our other American Home Shield customers when your case took place?
~brutalized consumer: Yup. It was evening, on November 16th.
GetHuman: Did you reach out to American Home Shield, and if so, how?
GetHuman: And which of these common American Home Shield customer issues best describes the reason you wanted to talk to them?
(Shows ~brutalized consumer a list of common American Home Shield problems)
~brutalized consumer: "Complaint" was why I was trying to call.
~brutalized consumer's review of American Home Shield customer service
GetHuman: So how would you sum up your experience for GetHuman's American Home Shield customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~brutalized consumer: Have two contracts.Sent technician to wrong address, and the denied that it was possible.
GetHuman: Let's quantify your experience contacting American Home Shield. On a scale of 1 to 5, how easy is it go get help on a American Home Shield problem?
~brutalized consumer: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~brutalized consumer: I'd give them a five out of five on communication.
GetHuman: And what about American Home Shield's ability to quickly and effectively address your problem?
~brutalized consumer: For that I would say two out of five.
GetHuman: And finally- any advice for other American Home Shield customers?
~brutalized consumer: Call them early in the day or late. Don't forget any personal or account information you might need for American Home Shield to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~brutalized consumer taken from his American Home Shield customer service problem that occurred on November 16th, 2017.