4Shared.com: eu pedi para trocar o emai da minha conta do...

A 4Shared.com customer review by GetHuman user ~carlos da rosa germano from November 13th, 2017

Background on ~carlos da rosa germano's case

GetHuman: ~carlos da rosa germano - can you tell our other 4Shared.com customers when your case took place?
~carlos da rosa germano: Yes. It was morning, on November 7th.
GetHuman: Did you reach out to 4Shared.com, and if so, how?
~carlos da rosa germano: I used a email I found on the GetHuman 4Shared.com customer service contact info page: Contact 4Shared.com Customer Service
GetHuman: And which of these common 4Shared.com customer issues best describes the reason you wanted to talk to them?
(Shows ~carlos da rosa germano a list of common 4Shared.com problems)
~carlos da rosa germano: "Lower my bill" was why I was trying to contact.

~carlos da rosa germano's review of 4Shared.com customer service

GetHuman: So how would you sum up your experience for GetHuman's 4Shared.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carlos da rosa germano: eu pedi para trocar o emai da minha conta do * shared,porem foi trocado mais veio faltando a letra esse no meu nome(carlos)
GetHuman: Let's quantify your experience contacting 4Shared.com. On a scale of 1 to 5, how easy is it go get help on a 4Shared.com problem?
~carlos da rosa germano: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carlos da rosa germano: I'd give them a one out of five on communication.
GetHuman: And what about 4Shared.com's ability to quickly and effectively address your problem?
~carlos da rosa germano: For that I would say four out of five.
GetHuman: And finally- any advice for other 4Shared.com customers?
~carlos da rosa germano: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for 4Shared.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carlos da rosa germano taken from his 4Shared.com customer service problem that occurred on November 7th, 2017.

4Shared.com

1.00 of 5 stars | 7 reviews

~carlos da rosa germano's 4Shared.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

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