4myrebate.com: Surprisingly good communication and almost no w...
A 4myrebate.com customer review by GetHuman user ~OnuaTahu from November 25th, 2017
Background on ~OnuaTahu's case
GetHuman: ~OnuaTahu - can you tell our other 4myrebate.com customers when your case took place?
~OnuaTahu: Yeah. It was afternoon, on November 15th.
GetHuman: Did you reach out to 4myrebate.com, and if so, how?
GetHuman: And which of these common 4myrebate.com customer issues best describes the reason you wanted to talk to them?
(Shows ~OnuaTahu a list of common 4myrebate.com problems)
~OnuaTahu: "Complaint" was why I was trying to call.
~OnuaTahu's review of 4myrebate.com customer service
GetHuman: So how would you sum up your experience for GetHuman's 4myrebate.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~OnuaTahu: Surprisingly good communication and almost no wait at *:**pm Eastern.**Like another here said, one of the declinations was flat out wrong, so they took a few minutes to verify my documentation and approved it on the spot.**For another, they said the packing slip was not a receipt*invoice, and I couldn't figure out how to get an invoice from Tiger Direct because I paid with PayPal. They explained how to get one emailed and what was required for resubmission: new signed form, copy of the invoice, and write "resubmission" on the envelope.
GetHuman: Let's quantify your experience contacting 4myrebate.com. On a scale of 1 to 5, how easy is it go get help on a 4myrebate.com problem?
~OnuaTahu: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~OnuaTahu: I'd give them a three out of five on communication.
GetHuman: And what about 4myrebate.com's ability to quickly and effectively address your problem?
~OnuaTahu: For that I would say five out of five.
GetHuman: And finally- any advice for other 4myrebate.com customers?
~OnuaTahu: Call them early in the day or late. Don't forget any personal or account information you might need for 4myrebate.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~OnuaTahu taken from his 4myrebate.com customer service problem that occurred on November 15th, 2017.