6PM Shoes: As of the beginning of ****, *pm has become a l...
A 6PM Shoes customer review by GetHuman user ~BoobooKitty from November 21st, 2017
Background on ~BoobooKitty's case
GetHuman: ~BoobooKitty - can you tell our other 6PM Shoes customers when your case took place?
~BoobooKitty: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to 6PM Shoes, and if so, how?
GetHuman: And which of these common 6PM Shoes customer issues best describes the reason you wanted to talk to them?
(Shows ~BoobooKitty a list of common 6PM Shoes problems)
~BoobooKitty: "Track order" was why I was trying to call.
~BoobooKitty's review of 6PM Shoes customer service
GetHuman: So how would you sum up your experience for GetHuman's 6PM Shoes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BoobooKitty: As of the beginning of ****, *pm has become a little odd...not in a bad way necessarily, but odd because they've removed the PayPal payment option from the site, as well as their Customer Service number. (I had to hunt it down online, and tracked it to this site, hence my review). They only have their online email form as a way of getting in touch with them. Thankfully, though this number is not currently listed on their site, I called and they came through with their same level of great customer service that they've traditionally had. I'm surprised at their site*CS changes, but I'm glad they worked with me, and were able to solve my issue.
GetHuman: Let's quantify your experience contacting 6PM Shoes. On a scale of 1 to 5, how easy is it go get help on a 6PM Shoes problem?
~BoobooKitty: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BoobooKitty: I'd give them a five out of five on communication.
GetHuman: And what about 6PM Shoes's ability to quickly and effectively address your problem?
~BoobooKitty: For that I would say five out of five.
GetHuman: And finally- any advice for other 6PM Shoes customers?
~BoobooKitty: Call them early in the day or late. Don't forget any personal or account information you might need for 6PM Shoes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BoobooKitty taken from his 6PM Shoes customer service problem that occurred on November 17th, 2017.