AARP - Healthcare: My suggestion would be not to call people and a...
A AARP - Healthcare customer review by GetHuman user GetHuman-356654 from November 8th, 2017
Background on GetHuman-356654's case
GetHuman: GetHuman-356654 - can you tell our other AARP - Healthcare customers when your case took place?
GetHuman-356654: Yes. It was evening, on October 31st.
GetHuman: Did you reach out to AARP - Healthcare, and if so, how?
GetHuman: And which of these common AARP - Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-356654 a list of common AARP - Healthcare problems)
GetHuman-356654: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-356654's review of AARP - Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP - Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-356654: My suggestion would be not to call people and ask for personal information over the phone e.g birthdates and zipcodes, without having some sort of screening process available to the person you call, with all of the identity theft... not a good idea?
GetHuman: Let's quantify your experience contacting AARP - Healthcare. On a scale of 1 to 5, how easy is it go get help on a AARP - Healthcare problem?
GetHuman-356654: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-356654: I'd give them a five out of five on communication.
GetHuman: And what about AARP - Healthcare's ability to quickly and effectively address your problem?
GetHuman-356654: For that I would say five out of five.
GetHuman: And finally- any advice for other AARP - Healthcare customers?
GetHuman-356654: Call them early in the day or late. Don't forget any personal or account information you might need for AARP - Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-356654 taken from his AARP - Healthcare customer service problem that occurred on October 31st, 2017.