AARP - Healthcare: Spoke with Janice* shared concerns about billin...
A AARP - Healthcare customer review by GetHuman user ~Jaye from November 18th, 2017
Background on ~Jaye's case
GetHuman: ~Jaye - can you tell our other AARP - Healthcare customers when your case took place?
~Jaye: Yes I can. It was late at night, on November 10th.
GetHuman: Did you reach out to AARP - Healthcare, and if so, how?
GetHuman: And which of these common AARP - Healthcare customer issues best describes the reason you wanted to talk to them?
(Shows ~Jaye a list of common AARP - Healthcare problems)
~Jaye: "Make/Chase a claim" was why I was trying to call.
~Jaye's review of AARP - Healthcare customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP - Healthcare customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jaye: Spoke with Janice* shared concerns about billing lapses and recordings. Got everything resolved and handled within * min.
GetHuman: Let's quantify your experience contacting AARP - Healthcare. On a scale of 1 to 5, how easy is it go get help on a AARP - Healthcare problem?
~Jaye: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jaye: I'd give them a five out of five on communication.
GetHuman: And what about AARP - Healthcare's ability to quickly and effectively address your problem?
~Jaye: For that I would say five out of five.
GetHuman: And finally- any advice for other AARP - Healthcare customers?
~Jaye: Call them early in the day or late. Don't forget any personal or account information you might need for AARP - Healthcare to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jaye taken from his AARP - Healthcare customer service problem that occurred on November 10th, 2017.