AARP - Pharmacy Services: We had to call AARP direct. The callback featur...

A AARP - Pharmacy Services customer review by GetHuman user ~xx from November 12th, 2017

Background on ~xx's case

GetHuman: ~xx - can you tell our other AARP - Pharmacy Services customers when your case took place?
~xx: Sure. It was evening, on November 9th.
GetHuman: Did you reach out to AARP - Pharmacy Services, and if so, how?
~xx: I used the 800-289-8849 number I found for on the GetHuman AARP - Pharmacy Services customer phone number page I was on: AARP - Pharmacy Services Customer Service Phone Number
GetHuman: And which of these common AARP - Pharmacy Services customer issues best describes the reason you wanted to talk to them?
(Shows ~xx a list of common AARP - Pharmacy Services problems)
~xx: "Coverage question" was why I was trying to call.

~xx's review of AARP - Pharmacy Services customer service

GetHuman: So how would you sum up your experience for GetHuman's AARP - Pharmacy Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~xx: We had to call AARP direct. The callback feature did not work. The first two trys resulted in no connection. The third time the wait was an hour, then we called direct and got good results. Probably will not use callback again
GetHuman: Let's quantify your experience contacting AARP - Pharmacy Services. On a scale of 1 to 5, how easy is it go get help on a AARP - Pharmacy Services problem?
~xx: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~xx: I'd give them a five out of five on communication.
GetHuman: And what about AARP - Pharmacy Services's ability to quickly and effectively address your problem?
~xx: For that I would say five out of five.
GetHuman: And finally- any advice for other AARP - Pharmacy Services customers?
~xx: Call them early in the day or late. Don't forget any personal or account information you might need for AARP - Pharmacy Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~xx taken from his AARP - Pharmacy Services customer service problem that occurred on November 9th, 2017.

AARP - Pharmacy Services

3.60 of 5 stars | 2 reviews

~xx's AARP - Pharmacy Services Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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