AARP - Pharmacy Services: called since january, overcharged on rx premium...

A AARP - Pharmacy Services customer review by GetHuman user ~feduptony from October 23rd, 2017

Background on ~feduptony's case

GetHuman: ~feduptony - can you tell our other AARP - Pharmacy Services customers when your case took place?
~feduptony: Yes I can. It was evening, on October 22nd.
GetHuman: Did you reach out to AARP - Pharmacy Services, and if so, how?
~feduptony: I used the 800-289-8849 number I found for on the GetHuman AARP - Pharmacy Services customer phone number page I was on: AARP - Pharmacy Services Customer Service Phone Number
GetHuman: And which of these common AARP - Pharmacy Services customer issues best describes the reason you wanted to talk to them?
(Shows ~feduptony a list of common AARP - Pharmacy Services problems)
~feduptony: "Coverage question" was why I was trying to call.

~feduptony's review of AARP - Pharmacy Services customer service

GetHuman: So how would you sum up your experience for GetHuman's AARP - Pharmacy Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~feduptony: called since january, overcharged on rx premium, promised a rapid response but received no help to resolve the issue and never heard back from them
GetHuman: Let's quantify your experience contacting AARP - Pharmacy Services. On a scale of 1 to 5, how easy is it go get help on a AARP - Pharmacy Services problem?
~feduptony: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~feduptony: I'd give them a five out of five on communication.
GetHuman: And what about AARP - Pharmacy Services's ability to quickly and effectively address your problem?
~feduptony: For that I would say four out of five.
GetHuman: And finally- any advice for other AARP - Pharmacy Services customers?
~feduptony: Call them early in the day or late. Don't forget any personal or account information you might need for AARP - Pharmacy Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~feduptony taken from his AARP - Pharmacy Services customer service problem that occurred on October 22nd, 2017.

AARP - Pharmacy Services

3.60 of 5 stars | 2 reviews

~feduptony's AARP - Pharmacy Services Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
5 out of 5 stars

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