AARP: I paid for my card over a month ago, and they h...
A AARP customer review by GetHuman user GetHuman-351552 from November 28th, 2017
Background on GetHuman-351552's case
GetHuman: GetHuman-351552 - can you tell our other AARP customers when your case took place?
GetHuman-351552: Yeah. It was afternoon, on November 22nd.
GetHuman: Did you reach out to AARP, and if so, how?
GetHuman: And which of these common AARP customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-351552 a list of common AARP problems)
GetHuman-351552: "Renew coverage" was why I was trying to call.
GetHuman-351552's review of AARP customer service
GetHuman: So how would you sum up your experience for GetHuman's AARP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-351552: I paid for my card over a month ago, and they have not sent me any card nor the free picnic gift, The person to whom I spoke to before said she would send me them, all she sent was another offer. Not to mention there is no telephone number on the offers and its very hard to contact them. NOW they are taking off the day before a major holiday, and I am still stuck with no AARP card, I am wondering if it is worth it to have a company that has already cashed the check I sent via a safe account payment and NOT GET ONE SINGLE BIT OF HELP IN THE RIGHT DIRECTION TO PROCURE MY CARD AND FREE GIFT* :(
GetHuman: Let's quantify your experience contacting AARP. On a scale of 1 to 5, how easy is it go get help on a AARP problem?
GetHuman-351552: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-351552: I'd give them a four out of five on communication.
GetHuman: And what about AARP's ability to quickly and effectively address your problem?
GetHuman-351552: For that I would say five out of five.
GetHuman: And finally- any advice for other AARP customers?
GetHuman-351552: Call them early in the day or late. Don't forget any personal or account information you might need for AARP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-351552 taken from his AARP customer service problem that occurred on November 22nd, 2017.