ACN: My internet is painfully slow and I am sick of...
A ACN customer review by GetHuman user GetHuman-azraaame from December 8th, 2017
Background on GetHuman-azraaame's case
GetHuman: GetHuman-azraaame - can you tell our other ACN customers when your case took place?
GetHuman-azraaame: Yes. It was middle of the night, on December 1st.
GetHuman: Did you reach out to ACN, and if so, how?
GetHuman: And which of these common ACN customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-azraaame a list of common ACN problems)
GetHuman-azraaame: "Setup service" was why I was trying to call.
GetHuman-azraaame's review of ACN customer service
GetHuman: So how would you sum up your experience for GetHuman's ACN customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-azraaame: My internet is painfully slow and I am sick of telling acn this . Probably this is time to go to other providers
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-azraaame: What other details , I have no energy to do it all over again as u know what u r doing to your costomers
GetHuman: Let's quantify your experience contacting ACN. On a scale of 1 to 5, how easy is it go get help on a ACN problem?
GetHuman-azraaame: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-azraaame: I'd give them a three out of five on communication.
GetHuman: And what about ACN's ability to quickly and effectively address your problem?
GetHuman-azraaame: For that I would say four out of five.
GetHuman: And finally- any advice for other ACN customers?
GetHuman-azraaame: Call them early in the day or late. Don't forget any personal or account information you might need for ACN to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-azraaame taken from his ACN customer service problem that occurred on December 1st, 2017.