ALDI Stores: Actually I wasn't able to talk to anyone - this...
A ALDI Stores customer review by GetHuman user ~Jenny Kline from November 24th, 2017
Background on ~Jenny Kline's case
GetHuman: ~Jenny Kline - can you tell our other ALDI Stores customers when your case took place?
~Jenny Kline: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to ALDI Stores, and if so, how?
GetHuman: And which of these common ALDI Stores customer issues best describes the reason you wanted to talk to them?
(Shows ~Jenny Kline a list of common ALDI Stores problems)
~Jenny Kline: "Change order" was why I was trying to contact.
~Jenny Kline's review of ALDI Stores customer service
GetHuman: So how would you sum up your experience for GetHuman's ALDI Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jenny Kline: Actually I wasn't able to talk to anyone - this is an office number and I need someone in the store because I bought milk, got it home, it leaked because the cap was defective - something I wouldn't have noticed at the store. Thank you
GetHuman: Let's quantify your experience contacting ALDI Stores. On a scale of 1 to 5, how easy is it go get help on a ALDI Stores problem?
~Jenny Kline: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jenny Kline: I'd give them a two out of five on communication.
GetHuman: And what about ALDI Stores's ability to quickly and effectively address your problem?
~Jenny Kline: For that I would say five out of five.
GetHuman: And finally- any advice for other ALDI Stores customers?
~Jenny Kline: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ALDI Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jenny Kline taken from his ALDI Stores customer service problem that occurred on November 15th, 2017.