ALDI Stores: Very pleased with my *st request for the return...
A ALDI Stores customer review by GetHuman user GetHuman-430854 from November 22nd, 2017
Background on GetHuman-430854's case
GetHuman: GetHuman-430854 - can you tell our other ALDI Stores customers when your case took place?
GetHuman-430854: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to ALDI Stores, and if so, how?
GetHuman: And which of these common ALDI Stores customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-430854 a list of common ALDI Stores problems)
GetHuman-430854: "Cancel Order" was why I was trying to contact.
GetHuman-430854's review of ALDI Stores customer service
GetHuman: So how would you sum up your experience for GetHuman's ALDI Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-430854: Very pleased with my *st request for the return of a Bestway Rectangular Family Pool I purchased for a family member, but later learned they had a similar one already they purchased only a few weeks ago. Since the original package was never opened, I was informed by the Corporate Office to return it to the Aldi's where I purchased it from and I would receive full refund. Quite impressed and very pleased with this particular incident.
GetHuman: Let's quantify your experience contacting ALDI Stores. On a scale of 1 to 5, how easy is it go get help on a ALDI Stores problem?
GetHuman-430854: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-430854: I'd give them a five out of five on communication.
GetHuman: And what about ALDI Stores's ability to quickly and effectively address your problem?
GetHuman-430854: For that I would say three out of five.
GetHuman: And finally- any advice for other ALDI Stores customers?
GetHuman-430854: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ALDI Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-430854 taken from his ALDI Stores customer service problem that occurred on November 14th, 2017.