ALDI Stores: Found a critter of some sortsin chicken tenders...

A ALDI Stores customer review by GetHuman user GetHuman-lhart from December 9th, 2017

Background on GetHuman-lhart's case

GetHuman: GetHuman-lhart - can you tell our other ALDI Stores customers when your case took place?
GetHuman-lhart: Yes I can. It was afternoon, on December 4th.
GetHuman: Did you reach out to ALDI Stores, and if so, how?
GetHuman-lhart: I used a help page I found on the GetHuman ALDI Stores customer service contact info page: Contact ALDI Stores Customer Service
GetHuman: And which of these common ALDI Stores customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-lhart a list of common ALDI Stores problems)
GetHuman-lhart: "Overcharge/Strange charge" was why I was trying to contact.

GetHuman-lhart's review of ALDI Stores customer service

GetHuman: So how would you sum up your experience for GetHuman's ALDI Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-lhart: Found a critter of some sortsin chicken tenders as i was cooking them
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-lhart: I opened a new bag of crispy chicken tenders and put them in a pan to fry up a little and about * or * minutes into cooking a bug or whatever came popping out of the side of one of the tenders
GetHuman: Let's quantify your experience contacting ALDI Stores. On a scale of 1 to 5, how easy is it go get help on a ALDI Stores problem?
GetHuman-lhart: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-lhart: I'd give them a four out of five on communication.
GetHuman: And what about ALDI Stores's ability to quickly and effectively address your problem?
GetHuman-lhart: For that I would say three out of five.
GetHuman: And finally- any advice for other ALDI Stores customers?
GetHuman-lhart: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ALDI Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-lhart taken from his ALDI Stores customer service problem that occurred on December 4th, 2017.

ALDI Stores

3.50 of 5 stars | 40 reviews

GetHuman-lhart's ALDI Stores Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ALDI Stores, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ALDI Stores in any way.

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