ALDI Stores: I called on a Saturday morning ( **:** AM ) whi...

A ALDI Stores customer review by GetHuman user ~medicine woman 33 from November 25th, 2017

Background on ~medicine woman 33's case

GetHuman: ~medicine woman 33 - can you tell our other ALDI Stores customers when your case took place?
~medicine woman 33: Yeah. It was morning, on November 18th.
GetHuman: Did you reach out to ALDI Stores, and if so, how?
~medicine woman 33: I used a help page I found on the GetHuman ALDI Stores customer service contact info page: Contact ALDI Stores Customer Service
GetHuman: And which of these common ALDI Stores customer issues best describes the reason you wanted to talk to them?
(Shows ~medicine woman 33 a list of common ALDI Stores problems)
~medicine woman 33: "Cancel order" was why I was trying to contact.

~medicine woman 33's review of ALDI Stores customer service

GetHuman: So how would you sum up your experience for GetHuman's ALDI Stores customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~medicine woman 33: I called on a Saturday morning ( **:** AM ) which is when I usually shop - only * a long toll call - offices closed - call back -useless as I needed to know if they will be open on Monday ( MLK DAY ) so I could shop then - Nothing on line
GetHuman: Let's quantify your experience contacting ALDI Stores. On a scale of 1 to 5, how easy is it go get help on a ALDI Stores problem?
~medicine woman 33: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~medicine woman 33: I'd give them a three out of five on communication.
GetHuman: And what about ALDI Stores's ability to quickly and effectively address your problem?
~medicine woman 33: For that I would say four out of five.
GetHuman: And finally- any advice for other ALDI Stores customers?
~medicine woman 33: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for ALDI Stores to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~medicine woman 33 taken from his ALDI Stores customer service problem that occurred on November 18th, 2017.

ALDI Stores

3.50 of 5 stars | 40 reviews

~medicine woman 33's ALDI Stores Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like ALDI Stores, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with ALDI Stores in any way.

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