AOL: after ** minut i close. i need close my account...
A AOL customer review by GetHuman user ~gilberto petrucci from November 24th, 2017
Background on ~gilberto petrucci's case
GetHuman: ~gilberto petrucci - can you tell our other AOL customers when your case took place?
~gilberto petrucci: Yes. It was late at night, on November 17th.
GetHuman: Did you reach out to AOL, and if so, how?
GetHuman: And which of these common AOL customer issues best describes the reason you wanted to talk to them?
(Shows ~gilberto petrucci a list of common AOL problems)
~gilberto petrucci: "Update account information" was why I was trying to call.
~gilberto petrucci's review of AOL customer service
GetHuman: So how would you sum up your experience for GetHuman's AOL customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gilberto petrucci: after ** minut i close. i need close my account becose in * day i can ave no help i em from **** aol coustumer and i em ** yer ol and i em disable and the computer is my life
GetHuman: Let's quantify your experience contacting AOL. On a scale of 1 to 5, how easy is it go get help on a AOL problem?
~gilberto petrucci: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gilberto petrucci: I'd give them a four out of five on communication.
GetHuman: And what about AOL's ability to quickly and effectively address your problem?
~gilberto petrucci: For that I would say five out of five.
GetHuman: And finally- any advice for other AOL customers?
~gilberto petrucci: Call them early in the day or late. Don't forget any personal or account information you might need for AOL to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gilberto petrucci taken from his AOL customer service problem that occurred on November 17th, 2017.