AT&T Business: At&t totally *****. I get a message to call a c...
A AT&T Business customer review by GetHuman user ~attsux from November 26th, 2017
Background on ~attsux's case
GetHuman: ~attsux - can you tell our other AT&T Business customers when your case took place?
~attsux: Sure. It was middle of the night, on November 20th.
GetHuman: Did you reach out to AT&T Business, and if so, how?
GetHuman: And which of these common AT&T Business customer issues best describes the reason you wanted to talk to them?
(Shows ~attsux a list of common AT&T Business problems)
~attsux: "Setup service" was why I was trying to call.
~attsux's review of AT&T Business customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Business customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~attsux: At&t totally *****. I get a message to call a customer service rep available **** but you get routed to the same bulls hit recording saying the office is closed and call back between *a and *p... I work during day and can't be at home during their hours... they LIE, LIE, LIE. Horrible service
GetHuman: Let's quantify your experience contacting AT&T Business. On a scale of 1 to 5, how easy is it go get help on a AT&T Business problem?
~attsux: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~attsux: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Business's ability to quickly and effectively address your problem?
~attsux: For that I would say two out of five.
GetHuman: And finally- any advice for other AT&T Business customers?
~attsux: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Business to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~attsux taken from his AT&T Business customer service problem that occurred on November 20th, 2017.