Issue with AT&T Business
A AT&T Business customer review by GetHuman user GetHuman-bullman from December 5th, 2017
Background on GetHuman-bullman's case
GetHuman: GetHuman-bullman - can you tell our other AT&T Business customers when your case took place?
GetHuman-bullman: Sure. It was morning, on November 28th.
GetHuman: Did you reach out to AT&T Business, and if so, how?
GetHuman: And which of these common AT&T Business customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-bullman a list of common AT&T Business problems)
GetHuman-bullman: "Technical support" was why I was trying to call.
GetHuman-bullman's review of AT&T Business customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Business customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-bullman: Issue with AT&T Business
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman-bullman: I tried signing up for service and I was asked for all of my information then after that I didn't receive any responses to either I was or was not approved
GetHuman: Let's quantify your experience contacting AT&T Business. On a scale of 1 to 5, how easy is it go get help on a AT&T Business problem?
GetHuman-bullman: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-bullman: I'd give them a three out of five on communication.
GetHuman: And what about AT&T Business's ability to quickly and effectively address your problem?
GetHuman-bullman: For that I would say two out of five.
GetHuman: And finally- any advice for other AT&T Business customers?
GetHuman-bullman: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Business to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-bullman taken from his AT&T Business customer service problem that occurred on November 28th, 2017.