AT&T Wireless: Seems too good to be true! Going to check my ac...
A AT&T Wireless customer review by GetHuman user ~seyahmot from November 17th, 2017
Background on ~seyahmot's case
GetHuman: ~seyahmot - can you tell our other AT&T Wireless customers when your case took place?
~seyahmot: Yeah. It was evening, on November 8th.
GetHuman: Did you reach out to AT&T Wireless, and if so, how?
GetHuman: And which of these common AT&T Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~seyahmot a list of common AT&T Wireless problems)
~seyahmot: "Overcharges on my account" was why I was trying to call.
~seyahmot's review of AT&T Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's AT&T Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~seyahmot: Seems too good to be true! Going to check my account online to see if he did what he said he'd do. If not, I'll be back to adjust comments.
GetHuman: Let's quantify your experience contacting AT&T Wireless. On a scale of 1 to 5, how easy is it go get help on a AT&T Wireless problem?
~seyahmot: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~seyahmot: I'd give them a five out of five on communication.
GetHuman: And what about AT&T Wireless's ability to quickly and effectively address your problem?
~seyahmot: For that I would say five out of five.
GetHuman: And finally- any advice for other AT&T Wireless customers?
~seyahmot: Call them early in the day or late. Don't forget any personal or account information you might need for AT&T Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~seyahmot taken from his AT&T Wireless customer service problem that occurred on November 8th, 2017.