Abbott Laboratories: Pressing * for customer service kept getting me...

A Abbott Laboratories customer review by GetHuman user GetHuman-140955 from November 13th, 2017

Background on GetHuman-140955's case

GetHuman: GetHuman-140955 - can you tell our other Abbott Laboratories customers when your case took place?
GetHuman-140955: Yes I can. It was afternoon, on November 6th.
GetHuman: Did you reach out to Abbott Laboratories, and if so, how?
GetHuman-140955: I used the 847-937-6100 number I found for on the GetHuman Abbott Laboratories customer phone number page I was on: Abbott Laboratories Customer Service Phone Number
GetHuman: And which of these common Abbott Laboratories customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-140955 a list of common Abbott Laboratories problems)
GetHuman-140955: "None of those really matches why I wanted to call Abbott Laboratories that day." was why I was trying to call.

GetHuman-140955's review of Abbott Laboratories customer service

GetHuman: So how would you sum up your experience for GetHuman's Abbott Laboratories customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-140955: Pressing * for customer service kept getting me disconnected repeatedly when selecting various options. Pressing * got me straight to an operator and I was helped quickly.
GetHuman: Let's quantify your experience contacting Abbott Laboratories. On a scale of 1 to 5, how easy is it go get help on a Abbott Laboratories problem?
GetHuman-140955: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-140955: I'd give them a five out of five on communication.
GetHuman: And what about Abbott Laboratories's ability to quickly and effectively address your problem?
GetHuman-140955: For that I would say five out of five.
GetHuman: And finally- any advice for other Abbott Laboratories customers?
GetHuman-140955: Call them early in the day or late. Don't forget any personal or account information you might need for Abbott Laboratories to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-140955 taken from his Abbott Laboratories customer service problem that occurred on November 6th, 2017.

Abbott Laboratories

3.50 of 5 stars | 12 reviews

GetHuman-140955's Abbott Laboratories Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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