Acer: i am in problem. i needed help. some one help m...
A Acer customer review by GetHuman user ~shohel rana sweet from November 22nd, 2017
Background on ~shohel rana sweet's case
GetHuman: ~shohel rana sweet - can you tell our other Acer customers when your case took place?
~shohel rana sweet: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to Acer, and if so, how?
GetHuman: And which of these common Acer customer issues best describes the reason you wanted to talk to them?
(Shows ~shohel rana sweet a list of common Acer problems)
~shohel rana sweet: "Where to buy" was why I was trying to call.
~shohel rana sweet's review of Acer customer service
GetHuman: So how would you sum up your experience for GetHuman's Acer customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~shohel rana sweet: i am in problem. i needed help. some one help me . what's the causes of auto selected desktop icon ?
GetHuman: Let's quantify your experience contacting Acer. On a scale of 1 to 5, how easy is it go get help on a Acer problem?
~shohel rana sweet: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~shohel rana sweet: I'd give them a two out of five on communication.
GetHuman: And what about Acer's ability to quickly and effectively address your problem?
~shohel rana sweet: For that I would say one out of five.
GetHuman: And finally- any advice for other Acer customers?
~shohel rana sweet: Call them early in the day or late. Don't forget any personal or account information you might need for Acer to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~shohel rana sweet taken from his Acer customer service problem that occurred on November 19th, 2017.