Adidas: I strongly warn anyone who is even considering...
A Adidas customer review by GetHuman user ~victimized from November 11th, 2017
Background on ~victimized's case
GetHuman: ~victimized - can you tell our other Adidas customers when your case took place?
~victimized: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to Adidas, and if so, how?
GetHuman: And which of these common Adidas customer issues best describes the reason you wanted to talk to them?
(Shows ~victimized a list of common Adidas problems)
~victimized: "Warranty claim" was why I was trying to call.
~victimized's review of Adidas customer service
GetHuman: So how would you sum up your experience for GetHuman's Adidas customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~victimized: I strongly warn anyone who is even considering to shop at the ADIDAS outlet shop in Parndorf (McArthurGlenn), in Austria to stay away. I was there and experienced very brutal discrimination and racism. I purchased there for a few hundred euros and I had such a bad experience there with the staff that I will never ever even consider going back to that outlet again in my life. I would like to save everyone else from experiencing what I went through. They hate foreigners, they mock you, scream at you and belittle you. I don't know how such a poorly managed shop can exist. horrible customer service.
GetHuman: Let's quantify your experience contacting Adidas. On a scale of 1 to 5, how easy is it go get help on a Adidas problem?
~victimized: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~victimized: I'd give them a one out of five on communication.
GetHuman: And what about Adidas's ability to quickly and effectively address your problem?
~victimized: For that I would say three out of five.
GetHuman: And finally- any advice for other Adidas customers?
~victimized: Call them early in the day or late. Don't forget any personal or account information you might need for Adidas to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~victimized taken from his Adidas customer service problem that occurred on November 10th, 2017.