Adorama.com: I buy my film and other photography stuff from...
A Adorama.com customer review by GetHuman user ~Astrid from November 24th, 2017
Background on ~Astrid's case
GetHuman: ~Astrid - can you tell our other Adorama.com customers when your case took place?
~Astrid: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to Adorama.com, and if so, how?
GetHuman: And which of these common Adorama.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Astrid a list of common Adorama.com problems)
~Astrid: "Change order" was why I was trying to call.
~Astrid's review of Adorama.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Adorama.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Astrid: I buy my film and other photography stuff from Adorama Camera in New York City. I've been ordering from Adorama since the ****s. Their selection is extraordinary, their customer service top notch and their shipping fast and sometimes free. Best of all, their prices are always the most competitive online. They always have the film I want in stock, even the hard to get emulsions. I buy things like photo chemicals, camera straps and filters from Adorama too. I have never had a bad experience.**They've been around since I started dabbling in photography. You really cannot go wrong with this fine online retailer.
GetHuman: Let's quantify your experience contacting Adorama.com. On a scale of 1 to 5, how easy is it go get help on a Adorama.com problem?
~Astrid: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Astrid: I'd give them a four out of five on communication.
GetHuman: And what about Adorama.com's ability to quickly and effectively address your problem?
~Astrid: For that I would say three out of five.
GetHuman: And finally- any advice for other Adorama.com customers?
~Astrid: Call them early in the day or late. Don't forget any personal or account information you might need for Adorama.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Astrid taken from his Adorama.com customer service problem that occurred on November 19th, 2017.