Air Canada: I managed to comunicate with a very understandi...
A Air Canada customer review by GetHuman user ~Rarely a Air Canada Flyer from November 19th, 2017
Background on ~Rarely a Air Canada Flyer's case
GetHuman: ~Rarely a Air Canada Flyer - can you tell our other Air Canada customers when your case took place?
~Rarely a Air Canada Flyer: Yup. It was afternoon, on November 17th.
GetHuman: Did you reach out to Air Canada, and if so, how?
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Rarely a Air Canada Flyer a list of common Air Canada problems)
~Rarely a Air Canada Flyer: "Missing item" was why I was trying to call.
~Rarely a Air Canada Flyer's review of Air Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rarely a Air Canada Flyer: I managed to comunicate with a very understanding sale's agent who fixed everything. I called the regular Customer service * over ** times the day before, and never even got through to be put on hold.
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~Rarely a Air Canada Flyer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rarely a Air Canada Flyer: I'd give them a three out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~Rarely a Air Canada Flyer: For that I would say five out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~Rarely a Air Canada Flyer: Call them early in the day or late. Don't forget any personal or account information you might need for Air Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rarely a Air Canada Flyer taken from his Air Canada customer service problem that occurred on November 17th, 2017.