Air Canada: Was transferred to the international department...
A Air Canada customer review by GetHuman user ~Saba Lew from November 25th, 2017
Background on ~Saba Lew's case
GetHuman: ~Saba Lew - can you tell our other Air Canada customers when your case took place?
~Saba Lew: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Air Canada, and if so, how?
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~Saba Lew a list of common Air Canada problems)
~Saba Lew: "Change Flight" was why I was trying to call.
~Saba Lew's review of Air Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Saba Lew: Was transferred to the international department, where an extremely nice rep was efficient and helpful. Gethuman call-back is great.
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~Saba Lew: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Saba Lew: I'd give them a five out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~Saba Lew: For that I would say three out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~Saba Lew: Call them early in the day or late. Don't forget any personal or account information you might need for Air Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Saba Lew taken from his Air Canada customer service problem that occurred on November 21st, 2017.