Air Canada: ive been trying to get a refund on a ticket fil...
A Air Canada customer review by GetHuman user ~connie gilmore from November 22nd, 2017
Background on ~connie gilmore's case
GetHuman: ~connie gilmore - can you tell our other Air Canada customers when your case took place?
~connie gilmore: Yeah. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Air Canada, and if so, how?
GetHuman: And which of these common Air Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~connie gilmore a list of common Air Canada problems)
~connie gilmore: "Change flight" was why I was trying to call.
~connie gilmore's review of Air Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Air Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~connie gilmore: ive been trying to get a refund on a ticket filled form wrotw a letter with a copy of ticket for ** year old great grand son kyle svendsen since last may connie gilmore **** *** **** please respond as i never got an answer on my form or my letter thanks
GetHuman: Let's quantify your experience contacting Air Canada. On a scale of 1 to 5, how easy is it go get help on a Air Canada problem?
~connie gilmore: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~connie gilmore: I'd give them a five out of five on communication.
GetHuman: And what about Air Canada's ability to quickly and effectively address your problem?
~connie gilmore: For that I would say four out of five.
GetHuman: And finally- any advice for other Air Canada customers?
~connie gilmore: Call them early in the day or late. Don't forget any personal or account information you might need for Air Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~connie gilmore taken from his Air Canada customer service problem that occurred on November 14th, 2017.