Air India: My Mom arrived melonurne from amritsar today an...
A Air India customer review by GetHuman user ~sunny from November 18th, 2017
Background on ~sunny's case
GetHuman: ~sunny - can you tell our other Air India customers when your case took place?
~sunny: Yup. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Air India, and if so, how?
GetHuman: And which of these common Air India customer issues best describes the reason you wanted to talk to them?
(Shows ~sunny a list of common Air India problems)
~sunny: "Flight delayed" was why I was trying to call.
~sunny's review of Air India customer service
GetHuman: So how would you sum up your experience for GetHuman's Air India customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sunny: My Mom arrived melonurne from amritsar today and she found very poor service in air India flight thats very shame for us airindia flight departure from amritsar At **:** Monday morning and the fligt reached in Melbourne at **:** Tuesday morning in between cabin crew gave only lunch and one time tea breakfast they didn't give dinner and any drinks how can servive without eat anything more than ** hours?
GetHuman: Let's quantify your experience contacting Air India. On a scale of 1 to 5, how easy is it go get help on a Air India problem?
~sunny: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sunny: I'd give them a four out of five on communication.
GetHuman: And what about Air India's ability to quickly and effectively address your problem?
~sunny: For that I would say one out of five.
GetHuman: And finally- any advice for other Air India customers?
~sunny: Call them early in the day or late. Don't forget any personal or account information you might need for Air India to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sunny taken from his Air India customer service problem that occurred on November 10th, 2017.