AirTran Airlines: Eric, in Atlanta, was wonderful. I needed * se...
A AirTran Airlines customer review by GetHuman user ~"I didn't notice one" from November 15th, 2017
Background on ~"I didn't notice one"'s case
GetHuman: ~"I didn't notice one" - can you tell our other AirTran Airlines customers when your case took place?
~"I didn't notice one": Yeah. It was evening, on November 5th.
GetHuman: Did you reach out to AirTran Airlines, and if so, how?
GetHuman: And which of these common AirTran Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~"I didn't notice one" a list of common AirTran Airlines problems)
~"I didn't notice one": "Flight delayed" was why I was trying to call.
~"I didn't notice one"'s review of AirTran Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's AirTran Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~"I didn't notice one": Eric, in Atlanta, was wonderful. I needed * seats going to Midway in Chgo from RSW International in FL. I am flying with my ** year-old granddaughter to put my husband's ashes to rest in Westchester, IL We made our reservations at different times but Eric was able to get us * seats together. Eric was so kind and very professional. I feel blessed that I received him as my customer representative.
GetHuman: Let's quantify your experience contacting AirTran Airlines. On a scale of 1 to 5, how easy is it go get help on a AirTran Airlines problem?
~"I didn't notice one": I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~"I didn't notice one": I'd give them a three out of five on communication.
GetHuman: And what about AirTran Airlines's ability to quickly and effectively address your problem?
~"I didn't notice one": For that I would say four out of five.
GetHuman: And finally- any advice for other AirTran Airlines customers?
~"I didn't notice one": Call them early in the day or late. Don't forget any personal or account information you might need for AirTran Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~"I didn't notice one" taken from his AirTran Airlines customer service problem that occurred on November 5th, 2017.