AirTran Airlines: Operator spent about ** minutes trying to get s...
A AirTran Airlines customer review by GetHuman user ~i do not pay for seat assignme from November 5th, 2017
Background on ~i do not pay for seat assignme's case
GetHuman: ~i do not pay for seat assignme - can you tell our other AirTran Airlines customers when your case took place?
~i do not pay for seat assignme: Sure. It was afternoon, on November 1st.
GetHuman: Did you reach out to AirTran Airlines, and if so, how?
GetHuman: And which of these common AirTran Airlines customer issues best describes the reason you wanted to talk to them?
(Shows ~i do not pay for seat assignme a list of common AirTran Airlines problems)
~i do not pay for seat assignme: "Flight delayed" was why I was trying to call.
~i do not pay for seat assignme's review of AirTran Airlines customer service
GetHuman: So how would you sum up your experience for GetHuman's AirTran Airlines customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~i do not pay for seat assignme: Operator spent about ** minutes trying to get seat assignment screen. Then she tried to charge me. She typed and typed and typed but was very slow to get the job done.
GetHuman: Let's quantify your experience contacting AirTran Airlines. On a scale of 1 to 5, how easy is it go get help on a AirTran Airlines problem?
~i do not pay for seat assignme: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~i do not pay for seat assignme: I'd give them a one out of five on communication.
GetHuman: And what about AirTran Airlines's ability to quickly and effectively address your problem?
~i do not pay for seat assignme: For that I would say one out of five.
GetHuman: And finally- any advice for other AirTran Airlines customers?
~i do not pay for seat assignme: Call them early in the day or late. Don't forget any personal or account information you might need for AirTran Airlines to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~i do not pay for seat assignme taken from his AirTran Airlines customer service problem that occurred on November 1st, 2017.