Alamo: The person I had did not speak good English. I...
A Alamo customer review by GetHuman user GetHuman-224219 from November 25th, 2017
Background on GetHuman-224219's case
GetHuman: GetHuman-224219 - can you tell our other Alamo customers when your case took place?
GetHuman-224219: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Alamo, and if so, how?
GetHuman: And which of these common Alamo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-224219 a list of common Alamo problems)
GetHuman-224219: "Insurance claim" was why I was trying to call.
GetHuman-224219's review of Alamo customer service
GetHuman: So how would you sum up your experience for GetHuman's Alamo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-224219: The person I had did not speak good English. I was asking to extend my rental days. She said I would have to talk to some one at the desk when I get there. Not feeling to confident about this.
GetHuman: Let's quantify your experience contacting Alamo. On a scale of 1 to 5, how easy is it go get help on a Alamo problem?
GetHuman-224219: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-224219: I'd give them a five out of five on communication.
GetHuman: And what about Alamo's ability to quickly and effectively address your problem?
GetHuman-224219: For that I would say five out of five.
GetHuman: And finally- any advice for other Alamo customers?
GetHuman-224219: Call them early in the day or late. Don't forget any personal or account information you might need for Alamo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-224219 taken from his Alamo customer service problem that occurred on November 20th, 2017.