All4cellular.com: Tried twice, first time ** minutes on hold, sec...
A All4cellular.com customer review by GetHuman user ~Jim Jameson from November 7th, 2017
Background on ~Jim Jameson's case
GetHuman: ~Jim Jameson - can you tell our other All4cellular.com customers when your case took place?
~Jim Jameson: Yes. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to All4cellular.com, and if so, how?
GetHuman: And which of these common All4cellular.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Jim Jameson a list of common All4cellular.com problems)
~Jim Jameson: "Technical support" was why I was trying to call.
~Jim Jameson's review of All4cellular.com customer service
GetHuman: So how would you sum up your experience for GetHuman's All4cellular.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jim Jameson: Tried twice, first time ** minutes on hold, second time ** minutes. In both cases the service rep picked up the phone and hung it up directly on me. Very unprofessional. Also, they haven't responded to my e-mails for more than * weeks now.
GetHuman: Let's quantify your experience contacting All4cellular.com. On a scale of 1 to 5, how easy is it go get help on a All4cellular.com problem?
~Jim Jameson: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jim Jameson: I'd give them a four out of five on communication.
GetHuman: And what about All4cellular.com's ability to quickly and effectively address your problem?
~Jim Jameson: For that I would say three out of five.
GetHuman: And finally- any advice for other All4cellular.com customers?
~Jim Jameson: Call them early in the day or late. Don't forget any personal or account information you might need for All4cellular.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jim Jameson taken from his All4cellular.com customer service problem that occurred on November 2nd, 2017.