Allegiant: *.* hour delay from Las Vegas to Santa Maria Ca...
A Allegiant customer review by GetHuman user ~Pissed in SM from November 7th, 2017
Background on ~Pissed in SM's case
GetHuman: ~Pissed in SM - can you tell our other Allegiant customers when your case took place?
~Pissed in SM: Sure. It was late at night, on November 2nd.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~Pissed in SM a list of common Allegiant problems)
~Pissed in SM: "Baggage Problem" was why I was trying to call.
~Pissed in SM's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Pissed in SM: *.* hour delay from Las Vegas to Santa Maria Ca. with no explanation why. Agent were laughing and cutting up acting like it was no big deal. No compimentary drinks or anything. I guess thi think since their flights are cheap, that they can just blow you off. If you questioned them, they got pissed.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~Pissed in SM: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Pissed in SM: I'd give them a four out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~Pissed in SM: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~Pissed in SM: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Pissed in SM taken from his Allegiant customer service problem that occurred on November 2nd, 2017.