Allegiant: Cnx ft.yesterday, so no WEB help at all, pax*sa...
A Allegiant customer review by GetHuman user ~traveler from November 20th, 2017
Background on ~traveler's case
GetHuman: ~traveler - can you tell our other Allegiant customers when your case took place?
~traveler: Yeah. It was afternoon, on November 18th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~traveler a list of common Allegiant problems)
~traveler: "Baggage Problem" was why I was trying to call.
~traveler's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~traveler: Cnx ft.yesterday, so no WEB help at all, pax*says should leave at **.** TYS to Punta Gorda, but can't get anyone to advise if departed etc. Ph. pick up said too busy to help you see web. LOL LOL Web stinks.*Picked up pax yesterday other ft. Airport personal didn't know anything about ft. called tower-said **mins to land, came in ** mins later. Rather fly United n pay more!*for real service. Someone needs to be fired.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~traveler: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~traveler: I'd give them a one out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~traveler: For that I would say two out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~traveler: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~traveler taken from his Allegiant customer service problem that occurred on November 18th, 2017.