Allegiant: People please DO NOT BOOK with this airline...
A Allegiant customer review by GetHuman user GetHuman-194931 from November 15th, 2017
Background on GetHuman-194931's case
GetHuman: GetHuman-194931 - can you tell our other Allegiant customers when your case took place?
GetHuman-194931: Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Allegiant, and if so, how?
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-194931 a list of common Allegiant problems)
GetHuman-194931: "Flight delayed" was why I was trying to call.
GetHuman-194931's review of Allegiant customer service
GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-194931: People please DO NOT BOOK with this airline.... They are the worst ever. You cannot access them on line and you can't get anyone on the phone. Cannot do a live chat because it won't happen. Is this legal what they are doing? I hope not. I would rather swim and get eaten by sharks towards my next destination than to fly with them. Avoid an ulcer and avoid this bootleg airline. Please call the BBB so we can all try to get this airline out of business.
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
GetHuman-194931: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-194931: I'd give them a three out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
GetHuman-194931: For that I would say four out of five.
GetHuman: And finally- any advice for other Allegiant customers?
GetHuman-194931: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-194931 taken from his Allegiant customer service problem that occurred on November 9th, 2017.