Allegiant: gave up waiting on the phone.*do not accept dol...

A Allegiant customer review by GetHuman user ~beyond frustated from November 26th, 2017

Background on ~beyond frustated's case

GetHuman: ~beyond frustated - can you tell our other Allegiant customers when your case took place?
~beyond frustated: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Allegiant, and if so, how?
~beyond frustated: I used the 702-505-8888 number I found for on the GetHuman Allegiant customer phone number page I was on: Allegiant Customer Service Phone Number
GetHuman: And which of these common Allegiant customer issues best describes the reason you wanted to talk to them?
(Shows ~beyond frustated a list of common Allegiant problems)
~beyond frustated: "Flight Inquiry" was why I was trying to call.

~beyond frustated's review of Allegiant customer service

GetHuman: So how would you sum up your experience for GetHuman's Allegiant customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~beyond frustated: gave up waiting on the phone.*do not accept dollar off vouchers. impossible to redeem.*attempt to get only credit vouchers. you can use online
GetHuman: Let's quantify your experience contacting Allegiant. On a scale of 1 to 5, how easy is it go get help on a Allegiant problem?
~beyond frustated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~beyond frustated: I'd give them a four out of five on communication.
GetHuman: And what about Allegiant's ability to quickly and effectively address your problem?
~beyond frustated: For that I would say one out of five.
GetHuman: And finally- any advice for other Allegiant customers?
~beyond frustated: Call them early in the day or late. Don't forget any personal or account information you might need for Allegiant to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~beyond frustated taken from his Allegiant customer service problem that occurred on November 25th, 2017.

Allegiant

1.68 of 5 stars | 895 reviews

~beyond frustated's Allegiant Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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