Allianz Insurance: These guys do everything they can to make the p...

A Allianz Insurance customer review by GetHuman user ~Anonymous from November 26th, 2017

Background on ~Anonymous's case

GetHuman: ~Anonymous - can you tell our other Allianz Insurance customers when your case took place?
~Anonymous: Sure. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Allianz Insurance, and if so, how?
~Anonymous: I used the 800-284-8300 number I found for on the GetHuman Allianz Insurance customer phone number page I was on: Allianz Insurance Customer Service Phone Number
GetHuman: And which of these common Allianz Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Allianz Insurance problems)
~Anonymous: "Update account information" was why I was trying to call.

~Anonymous's review of Allianz Insurance customer service

GetHuman: So how would you sum up your experience for GetHuman's Allianz Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: These guys do everything they can to make the process of claims impossible...hopefully you give up and they save money.
GetHuman: Let's quantify your experience contacting Allianz Insurance. On a scale of 1 to 5, how easy is it go get help on a Allianz Insurance problem?
~Anonymous: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Allianz Insurance's ability to quickly and effectively address your problem?
~Anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Allianz Insurance customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Allianz Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Allianz Insurance customer service problem that occurred on November 24th, 2017.

Allianz Insurance

3.00 of 5 stars | 11 reviews

~Anonymous's Allianz Insurance Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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