Allmerica Financial: I wish I could get an answer to whom owns this...
A Allmerica Financial customer review by GetHuman user ~jessen funeral; home from November 18th, 2017
Background on ~jessen funeral; home's case
GetHuman: ~jessen funeral; home - can you tell our other Allmerica Financial customers when your case took place?
~jessen funeral; home: Yup. It was morning, on November 13th.
GetHuman: Did you reach out to Allmerica Financial, and if so, how?
GetHuman: And which of these common Allmerica Financial customer issues best describes the reason you wanted to talk to them?
(Shows ~jessen funeral; home a list of common Allmerica Financial problems)
~jessen funeral; home: "Get financial advice" was why I was trying to call.
~jessen funeral; home's review of Allmerica Financial customer service
GetHuman: So how would you sum up your experience for GetHuman's Allmerica Financial customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jessen funeral; home: I wish I could get an answer to whom owns this insurance policy from State Mutual Life Assurance Company of America. I am now on the fifth number given to me to try and figure out I need to bill for a funeral benefit!!! No Help anywhere just passed around. Somebody please get it together for assistance!! Jessen FUneral Home, Whiteland, Indiana
GetHuman: Let's quantify your experience contacting Allmerica Financial. On a scale of 1 to 5, how easy is it go get help on a Allmerica Financial problem?
~jessen funeral; home: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jessen funeral; home: I'd give them a one out of five on communication.
GetHuman: And what about Allmerica Financial's ability to quickly and effectively address your problem?
~jessen funeral; home: For that I would say four out of five.
GetHuman: And finally- any advice for other Allmerica Financial customers?
~jessen funeral; home: Call them early in the day or late. Don't forget any personal or account information you might need for Allmerica Financial to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jessen funeral; home taken from his Allmerica Financial customer service problem that occurred on November 13th, 2017.
Allmerica Financial
1.00 of 5 stars | 6 reviews
~jessen funeral; home's Allmerica Financial Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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