Allposters.com: Both employees I talked to were more concerned...
A Allposters.com customer review by GetHuman user ~switchbladekid from November 22nd, 2017
Background on ~switchbladekid's case
GetHuman: ~switchbladekid - can you tell our other Allposters.com customers when your case took place?
~switchbladekid: Yup. It was morning, on November 16th.
GetHuman: Did you reach out to Allposters.com, and if so, how?
GetHuman: And which of these common Allposters.com customer issues best describes the reason you wanted to talk to them?
(Shows ~switchbladekid a list of common Allposters.com problems)
~switchbladekid: "Cancel order" was why I was trying to call.
~switchbladekid's review of Allposters.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Allposters.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~switchbladekid: Both employees I talked to were more concerned with defending the company than solving the problem. I ordered items three weeks ago and now find that one won't be shipped until tomorrow, the other not for another two days. *My* understanding was just fine but it was extremely difficult to get them to appreciate my concerns.
GetHuman: Let's quantify your experience contacting Allposters.com. On a scale of 1 to 5, how easy is it go get help on a Allposters.com problem?
~switchbladekid: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~switchbladekid: I'd give them a four out of five on communication.
GetHuman: And what about Allposters.com's ability to quickly and effectively address your problem?
~switchbladekid: For that I would say five out of five.
GetHuman: And finally- any advice for other Allposters.com customers?
~switchbladekid: Call them early in the day or late. Don't forget any personal or account information you might need for Allposters.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~switchbladekid taken from his Allposters.com customer service problem that occurred on November 16th, 2017.
Allposters.com
3.67 of 5 stars | 16 reviews
~switchbladekid's Allposters.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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