Issue with Amazon Corporate Accounts

A Amazon Corporate Accounts customer review by GetHuman user GetHuman-crystalg from December 5th, 2017

Background on GetHuman-crystalg's case

GetHuman: GetHuman-crystalg - can you tell our other Amazon Corporate Accounts customers when your case took place?
GetHuman-crystalg: Yes I can. It was middle of the night, on December 1st.
GetHuman: Did you reach out to Amazon Corporate Accounts, and if so, how?
GetHuman-crystalg: I used the 866-486-2360 number I found for on the GetHuman Amazon Corporate Accounts customer phone number page I was on: Amazon Corporate Accounts Customer Service Phone Number
GetHuman: And which of these common Amazon Corporate Accounts customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-crystalg a list of common Amazon Corporate Accounts problems)
GetHuman-crystalg: "Returns" was why I was trying to call.

GetHuman-crystalg's review of Amazon Corporate Accounts customer service

GetHuman: So how would you sum up your experience for GetHuman's Amazon Corporate Accounts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-crystalg: Issue with Amazon Corporate Accounts
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman-crystalg: Waiting to hear from account specialist to try and fix my account that was put on hold
GetHuman: Let's quantify your experience contacting Amazon Corporate Accounts. On a scale of 1 to 5, how easy is it go get help on a Amazon Corporate Accounts problem?
GetHuman-crystalg: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-crystalg: I'd give them a five out of five on communication.
GetHuman: And what about Amazon Corporate Accounts's ability to quickly and effectively address your problem?
GetHuman-crystalg: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon Corporate Accounts customers?
GetHuman-crystalg: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon Corporate Accounts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-crystalg taken from his Amazon Corporate Accounts customer service problem that occurred on December 1st, 2017.

Amazon Corporate Accounts

2.50 of 5 stars | 24 reviews

GetHuman-crystalg's Amazon Corporate Accounts Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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