Amazon: I AM REALLY FREAKING ANGRY AS I HAVE ORDERED A...
A Amazon customer review by GetHuman user ~SATISH BHOGLE from November 23rd, 2017
Background on ~SATISH BHOGLE 's case
GetHuman: ~SATISH BHOGLE - can you tell our other Amazon customers when your case took place?
~SATISH BHOGLE : Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~SATISH BHOGLE a list of common Amazon problems)
~SATISH BHOGLE : "Return an Order" was why I was trying to call.
~SATISH BHOGLE 's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~SATISH BHOGLE : I AM REALLY FREAKING ANGRY AS I HAVE ORDERED A MICROMAX PHONE MAD A** AND WAS TOLD TO PAY ** BUCKS EXTRA TO GET IT ON FRIDAY WHICH IS MY HOLIDAY . I AM WAITING SINCE *AM AND NOW IT IT *.** PM WHICH HAS WASTED MY ENTIRE HOLIDAY AND HAVE BEEN TOLD TO HAND OVER THE MONEY TO SOMEONE ELSE SO THAT I CAN GO OUT AND ENJOY MY * HOURS OF HOLIDAY LEFT . THIS IS ****** DRASTIC CUSTOMER SERVICE AS THERE IS NO TELEPHONE NO. I CAN CALL SOMEONE ON OR NEITHER AM I GETTING A REPLY TO * EMAILS I HAVE SENT.
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~SATISH BHOGLE : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~SATISH BHOGLE : I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~SATISH BHOGLE : For that I would say four out of five.
GetHuman: And finally- any advice for other Amazon customers?
~SATISH BHOGLE : Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~SATISH BHOGLE taken from his Amazon customer service problem that occurred on November 20th, 2017.