Amazon: The Girl helped me and was respectful! Thank Y...

A Amazon customer review by GetHuman user ~Lino Colon from November 27th, 2017

Background on ~Lino Colon's case

GetHuman: ~Lino Colon - can you tell our other Amazon customers when your case took place?
~Lino Colon: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to Amazon, and if so, how?
~Lino Colon: I used the 888-280-4331 number I found for on the GetHuman Amazon customer phone number page I was on: Amazon Customer Service Phone Number
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Lino Colon a list of common Amazon problems)
~Lino Colon: "Cancel service" was why I was trying to call.

~Lino Colon's review of Amazon customer service

GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lino Colon: The Girl helped me and was respectful! Thank You! I get really dissapointed due to my medical state and I'm glad I got a Good Person as an operator to help me! I'll take a whilee for ne to be normal again but again thanks to her I'll get there sooner! Treat Her Well, whoever she was. Thank You! Lino Colon! P.S. Waited All Day, for my package!
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Lino Colon: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lino Colon: I'd give them a five out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Lino Colon: For that I would say four out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Lino Colon: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lino Colon taken from his Amazon customer service problem that occurred on November 17th, 2017.


4.14 of 5 stars | 1562 reviews

~Lino Colon's Amazon Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Amazon, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Amazon in any way.

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