Amazon: The instructions worked perfectly. Though appar...
A Amazon customer review by GetHuman user ~Any Mouse from November 26th, 2017
Background on ~Any Mouse's case
GetHuman: ~Any Mouse - can you tell our other Amazon customers when your case took place?
~Any Mouse: Yes. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~Any Mouse a list of common Amazon problems)
~Any Mouse: "Can't Login" was why I was trying to call.
~Any Mouse's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Any Mouse: The instructions worked perfectly. Though apparently the CSR was overseas (Manila, probably), she was thorough, helpful, and easy to communicate with.
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~Any Mouse: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Any Mouse: I'd give them a two out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~Any Mouse: For that I would say three out of five.
GetHuman: And finally- any advice for other Amazon customers?
~Any Mouse: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Any Mouse taken from his Amazon customer service problem that occurred on November 18th, 2017.