Amazon: por favor necesito resolver acerca que yo no he...
A Amazon customer review by GetHuman user ~lenin andres from November 24th, 2017
Background on ~lenin andres's case
GetHuman: ~lenin andres - can you tell our other Amazon customers when your case took place?
~lenin andres: Yeah. It was evening, on November 21st.
GetHuman: Did you reach out to Amazon, and if so, how?
GetHuman: And which of these common Amazon customer issues best describes the reason you wanted to talk to them?
(Shows ~lenin andres a list of common Amazon problems)
~lenin andres: "Account access" was why I was trying to call.
~lenin andres's review of Amazon customer service
GetHuman: So how would you sum up your experience for GetHuman's Amazon customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lenin andres: por favor necesito resolver acerca que yo no he aceptado un debito de amazon prime membership del valor de $**.**usd por favor necito solucion lo mas pronto posible
GetHuman: Let's quantify your experience contacting Amazon. On a scale of 1 to 5, how easy is it go get help on a Amazon problem?
~lenin andres: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lenin andres: I'd give them a four out of five on communication.
GetHuman: And what about Amazon's ability to quickly and effectively address your problem?
~lenin andres: For that I would say five out of five.
GetHuman: And finally- any advice for other Amazon customers?
~lenin andres: Call them early in the day or late. Don't forget any personal or account information you might need for Amazon to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lenin andres taken from his Amazon customer service problem that occurred on November 21st, 2017.