Ambient Technologies: Goes to on hold. Offers to take a voice mail bu...
A Ambient Technologies customer review by GetHuman user ~Fireplace from November 24th, 2017
Background on ~Fireplace's case
GetHuman: ~Fireplace - can you tell our other Ambient Technologies customers when your case took place?
~Fireplace: Yup. It was morning, on November 17th.
GetHuman: Did you reach out to Ambient Technologies, and if so, how?
GetHuman: And which of these common Ambient Technologies customer issues best describes the reason you wanted to talk to them?
(Shows ~Fireplace a list of common Ambient Technologies problems)
~Fireplace: "Warranty claim" was why I was trying to call.
~Fireplace's review of Ambient Technologies customer service
GetHuman: So how would you sum up your experience for GetHuman's Ambient Technologies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Fireplace: Goes to on hold. Offers to take a voice mail but that does not work. No indication anyone will ever pick up
GetHuman: Let's quantify your experience contacting Ambient Technologies. On a scale of 1 to 5, how easy is it go get help on a Ambient Technologies problem?
~Fireplace: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Fireplace: I'd give them a three out of five on communication.
GetHuman: And what about Ambient Technologies's ability to quickly and effectively address your problem?
~Fireplace: For that I would say five out of five.
GetHuman: And finally- any advice for other Ambient Technologies customers?
~Fireplace: Call them early in the day or late. Don't forget any personal or account information you might need for Ambient Technologies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Fireplace taken from his Ambient Technologies customer service problem that occurred on November 17th, 2017.