Ambient Technologies: fireplace repeatedly turns on and off
A Ambient Technologies customer review by GetHuman user GetHuman-wbellerm from December 8th, 2017
Background on GetHuman-wbellerm's case
GetHuman: GetHuman-wbellerm - can you tell our other Ambient Technologies customers when your case took place?
GetHuman-wbellerm: Yes. It was middle of the night, on December 7th.
GetHuman: Did you reach out to Ambient Technologies, and if so, how?
GetHuman: And which of these common Ambient Technologies customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-wbellerm a list of common Ambient Technologies problems)
GetHuman-wbellerm: "Returns" was why I was trying to call.
GetHuman-wbellerm's review of Ambient Technologies customer service
GetHuman: So how would you sum up your experience for GetHuman's Ambient Technologies customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-wbellerm: fireplace repeatedly turns on and off
GetHuman: Can you tell the rest of us a bit more from what happened on 12/07/17?
GetHuman-wbellerm: when the on button on the remote is pressed the fireplace will ignite then turn off, then reignite
GetHuman: Let's quantify your experience contacting Ambient Technologies. On a scale of 1 to 5, how easy is it go get help on a Ambient Technologies problem?
GetHuman-wbellerm: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-wbellerm: I'd give them a four out of five on communication.
GetHuman: And what about Ambient Technologies's ability to quickly and effectively address your problem?
GetHuman-wbellerm: For that I would say five out of five.
GetHuman: And finally- any advice for other Ambient Technologies customers?
GetHuman-wbellerm: Call them early in the day or late. Don't forget any personal or account information you might need for Ambient Technologies to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-wbellerm taken from his Ambient Technologies customer service problem that occurred on December 7th, 2017.