Ambit Energy: Still haven't gotten to talk to anyone. I have...

A Ambit Energy customer review by GetHuman user GetHuman-343004 from November 26th, 2017

Background on GetHuman-343004's case

GetHuman: GetHuman-343004 - can you tell our other Ambit Energy customers when your case took place?
GetHuman-343004: Yes. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Ambit Energy, and if so, how?
GetHuman-343004: I used the 877-282-6248 number I found for on the GetHuman Ambit Energy customer phone number page I was on: Ambit Energy Customer Service Phone Number
GetHuman: And which of these common Ambit Energy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-343004 a list of common Ambit Energy problems)
GetHuman-343004: "Change appointment" was why I was trying to call.

GetHuman-343004's review of Ambit Energy customer service

GetHuman: So how would you sum up your experience for GetHuman's Ambit Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-343004: Still haven't gotten to talk to anyone. I have called for several day and nothing. I have left my call back number and never get a call back.
GetHuman: Let's quantify your experience contacting Ambit Energy. On a scale of 1 to 5, how easy is it go get help on a Ambit Energy problem?
GetHuman-343004: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-343004: I'd give them a two out of five on communication.
GetHuman: And what about Ambit Energy's ability to quickly and effectively address your problem?
GetHuman-343004: For that I would say three out of five.
GetHuman: And finally- any advice for other Ambit Energy customers?
GetHuman-343004: Call them early in the day or late. Don't forget any personal or account information you might need for Ambit Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-343004 taken from his Ambit Energy customer service problem that occurred on November 25th, 2017.

Ambit Energy

1.67 of 5 stars | 36 reviews

GetHuman-343004's Ambit Energy Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

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