American Airlines Baggage: I received a call-back but then was placed on a...
A American Airlines Baggage customer review by GetHuman user ~No thanks from November 23rd, 2017
Background on ~No thanks's case
GetHuman: ~No thanks - can you tell our other American Airlines Baggage customers when your case took place?
~No thanks: Yes. It was afternoon, on November 20th.
GetHuman: Did you reach out to American Airlines Baggage, and if so, how?
GetHuman: And which of these common American Airlines Baggage customer issues best describes the reason you wanted to talk to them?
(Shows ~No thanks a list of common American Airlines Baggage problems)
~No thanks: "Missing item" was why I was trying to contact.
~No thanks's review of American Airlines Baggage customer service
GetHuman: So how would you sum up your experience for GetHuman's American Airlines Baggage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~No thanks: I received a call-back but then was placed on automatic hold. After * minutes, someone answered "American Airlines, Ms. Robinson." I stated my case and there was silence. No one on the other end. Not a hang-up but it might as well have been.
GetHuman: Let's quantify your experience contacting American Airlines Baggage. On a scale of 1 to 5, how easy is it go get help on a American Airlines Baggage problem?
~No thanks: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~No thanks: I'd give them a four out of five on communication.
GetHuman: And what about American Airlines Baggage's ability to quickly and effectively address your problem?
~No thanks: For that I would say one out of five.
GetHuman: And finally- any advice for other American Airlines Baggage customers?
~No thanks: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for American Airlines Baggage to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~No thanks taken from his American Airlines Baggage customer service problem that occurred on November 20th, 2017.