American Airlines Baggage: no puede contactarme desde el dia ** de este m...

A American Airlines Baggage customer review by GetHuman user ~eli zabeth mendez from November 20th, 2017

Background on ~eli zabeth mendez's case

GetHuman: ~eli zabeth mendez - can you tell our other American Airlines Baggage customers when your case took place?
~eli zabeth mendez: Sure. It was afternoon, on November 18th.
GetHuman: Did you reach out to American Airlines Baggage, and if so, how?
~eli zabeth mendez: I used a help page I found on the GetHuman American Airlines Baggage customer service contact info page: Contact American Airlines Baggage Customer Service
GetHuman: And which of these common American Airlines Baggage customer issues best describes the reason you wanted to talk to them?
(Shows ~eli zabeth mendez a list of common American Airlines Baggage problems)
~eli zabeth mendez: "Change flight" was why I was trying to contact.

~eli zabeth mendez's review of American Airlines Baggage customer service

GetHuman: So how would you sum up your experience for GetHuman's American Airlines Baggage customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~eli zabeth mendez: no puede contactarme desde el dia ** de este mes estve llamando varias veces que mal servicio no son confibles el num de** reporte de equipaje perdido es TISTXA las personas que contestan cada vez que llamo me dicen diferentes cosas que esta en dallas mas tarde llamo y me dicen que esta en paris no se que pensar y dejan mucho que decear
GetHuman: Let's quantify your experience contacting American Airlines Baggage. On a scale of 1 to 5, how easy is it go get help on a American Airlines Baggage problem?
~eli zabeth mendez: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~eli zabeth mendez: I'd give them a one out of five on communication.
GetHuman: And what about American Airlines Baggage's ability to quickly and effectively address your problem?
~eli zabeth mendez: For that I would say two out of five.
GetHuman: And finally- any advice for other American Airlines Baggage customers?
~eli zabeth mendez: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for American Airlines Baggage to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~eli zabeth mendez taken from his American Airlines Baggage customer service problem that occurred on November 18th, 2017.

American Airlines Baggage

2.94 of 5 stars | 103 reviews

~eli zabeth mendez's American Airlines Baggage Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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