American Education Services: Have been dealing with their negative service f...
A American Education Services customer review by GetHuman user ~Sick of AES from November 22nd, 2017
Background on ~Sick of AES 's case
GetHuman: ~Sick of AES - can you tell our other American Education Services customers when your case took place?
~Sick of AES : Sure. It was morning, on November 13th.
GetHuman: Did you reach out to American Education Services, and if so, how?
GetHuman: And which of these common American Education Services customer issues best describes the reason you wanted to talk to them?
(Shows ~Sick of AES a list of common American Education Services problems)
~Sick of AES : "Extension" was why I was trying to call.
~Sick of AES 's review of American Education Services customer service
GetHuman: So how would you sum up your experience for GetHuman's American Education Services customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sick of AES : Have been dealing with their negative service for over * months.Lost paperwork, hassle about payments. Find another firm. They should be sued. Class action anyone?
GetHuman: Let's quantify your experience contacting American Education Services. On a scale of 1 to 5, how easy is it go get help on a American Education Services problem?
~Sick of AES : I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sick of AES : I'd give them a five out of five on communication.
GetHuman: And what about American Education Services's ability to quickly and effectively address your problem?
~Sick of AES : For that I would say four out of five.
GetHuman: And finally- any advice for other American Education Services customers?
~Sick of AES : Call them early in the day or late. Don't forget any personal or account information you might need for American Education Services to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sick of AES taken from his American Education Services customer service problem that occurred on November 13th, 2017.