American Snuff Company, LLC: i have been a longtime consumer of Camel produc...
A American Snuff Company, LLC customer review by GetHuman user ~murph2320 from November 6th, 2017
Background on ~murph2320's case
GetHuman: ~murph2320 - can you tell our other American Snuff Company, LLC customers when your case took place?
~murph2320: Yes I can. It was afternoon, on October 27th.
GetHuman: Did you reach out to American Snuff Company, LLC, and if so, how?
GetHuman: And which of these common American Snuff Company, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~murph2320 a list of common American Snuff Company, LLC problems)
~murph2320: "Overcharge/Strange charge" was why I was trying to call.
~murph2320's review of American Snuff Company, LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's American Snuff Company, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~murph2320: i have been a longtime consumer of Camel products, starting with the cigerettes and now dipping the Camel Wintergreen Widecut. I am also a Platoon SGT with the U.S. Army and i have alot of joes in my platoon that use the snuff as well. With many comments that i have heard about the product the only flaw that i have heard and also express myself, is the lid. Its hard to get off, and sometimes i even have to use my teeth to get it off. With that though i prefer camel snuff over any other out on the market. I know my guys feel the same way its just to give you a little real time critisism saying that if you could change the lid, i'm sure that this would be the best stuff on the market.
GetHuman: Let's quantify your experience contacting American Snuff Company, LLC. On a scale of 1 to 5, how easy is it go get help on a American Snuff Company, LLC problem?
~murph2320: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~murph2320: I'd give them a four out of five on communication.
GetHuman: And what about American Snuff Company, LLC's ability to quickly and effectively address your problem?
~murph2320: For that I would say five out of five.
GetHuman: And finally- any advice for other American Snuff Company, LLC customers?
~murph2320: Call them early in the day or late. Don't forget any personal or account information you might need for American Snuff Company, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~murph2320 taken from his American Snuff Company, LLC customer service problem that occurred on October 27th, 2017.