Amerihealth Insurance: BUSY SIGNAL - Talk about unacceptable. * days o...
A Amerihealth Insurance customer review by GetHuman user ~Beyond Frustrated from November 20th, 2017
Background on ~Beyond Frustrated's case
GetHuman: ~Beyond Frustrated - can you tell our other Amerihealth Insurance customers when your case took place?
~Beyond Frustrated: Yup. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Amerihealth Insurance, and if so, how?
GetHuman: And which of these common Amerihealth Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Beyond Frustrated a list of common Amerihealth Insurance problems)
~Beyond Frustrated: "Get insurance" was why I was trying to call.
~Beyond Frustrated's review of Amerihealth Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Amerihealth Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beyond Frustrated: BUSY SIGNAL - Talk about unacceptable. * days of busy signal last week, and today, again, nothing but busy signal! (and then my phone ends the call automatically after a short while). Every * I tried, even after the phone tree game to get you to a representative, ends in nothing but a busy signal. Great job, guys!
GetHuman: Let's quantify your experience contacting Amerihealth Insurance. On a scale of 1 to 5, how easy is it go get help on a Amerihealth Insurance problem?
~Beyond Frustrated: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beyond Frustrated: I'd give them a one out of five on communication.
GetHuman: And what about Amerihealth Insurance's ability to quickly and effectively address your problem?
~Beyond Frustrated: For that I would say one out of five.
GetHuman: And finally- any advice for other Amerihealth Insurance customers?
~Beyond Frustrated: Call them early in the day or late. Don't forget any personal or account information you might need for Amerihealth Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beyond Frustrated taken from his Amerihealth Insurance customer service problem that occurred on November 11th, 2017.